F.A.Q

Do you have a store?
In our showroom/store we have all the Equipment that we manufacture . And the products that you see on our web-site .So you can come by and pick up what you need . Just give us a call to see if we have what you are looking for in stock.

How can I place my order?
You can place an order in two ways-by telephone or by e-mail us.When ordering a custom piece of equipment . Like a wet/dry ,sump, etc. A deposit will have to be made .

What is your method of payment?
We are CASH only on delivery or pickup. Do to the price of gas . There is a charge for Delivery.

What are your hours ?
You can find our hours here.
Contact/Business Hours

Do you ship?
Sorry, We don't ship.

How long does it take to get something made?
Small orders take 2 to 3 days.  When ordering a sump or wet/dry, it can take about 7 to 14 days, depending on our schedule and your order (for example the size that you require to be made).

I like this one....Does it leak?
All of our equipment is tested for up to 48 hours in 90 degrees water; so that leaks can be detected and to insured that we meet our high standards.

Do you repair Equipment ?
Yes we repair all Equipment that is made out of acrylic.We can't give a price over the phone . We would need to see the repair first.

I have a sump or wet/dry that I want to change ?
If you have a sump or wet/dry that you want to add or change; we have turned a sump into a wet/dry and a wet/dry into saltwater sump.  We can add baffles, drip trays, sponge holders, bulkheads, etc.

Please feel free to contact us @ Tel 416-571-5471 or e-mail @ abyssacrylicworks@hotmail.com